A Complete Guide to the Marriott Bonvoy Loyalty Program and Login

Getting Started with the Marriott Bonvoy Loyalty Program

The Marriott Bonvoy loyalty program allows members to earn points and perks when they stay at participating Marriott hotels. With over 7,000 hotels globally, joining Marriott Bonvoy can help travelers save money on future stays. Here's what you need to know about signing up for a Marriott Bonvoy membership and logging in to manage your account.

Creating a Marriott Bonvoy Account

Signing up for Marriott Bonvoy is free and only takes a few minutes. You can enroll online at marriottbonvoy.com or through the Marriott Bonvoy app. You'll need to provide some basic information like your name, email address, and location. After submitting your details, you'll get a verification email to activate your new account.

Linking your Marriott Bonvoy number to your upcoming hotel reservations allows you to earn points for your stay. You can add your membership number when booking online or provide it at check-in. Any nights booked before you joined will not be eligible for points, so sign up beforehand to maximize earnings.

Earning Points with Marriott Bonvoy

Once enrolled, you'll earn 10 points per $1 spent on room rates when staying at most Marriott properties. The exact earning rate depends on the hotel category, with higher-end resorts and suites awarding more points. You can also rack up points through airline transfers, credit card bonuses, and promotions.

As you accumulate points, you'll unlock higher membership tiers with perks like room upgrades, lounge access, and free Wi-Fi. It takes about 35 paid nights to reach Silver Elite status, 75 nights for Gold, and 125 nights to hit Platinum.

Redeeming Marriott Bonvoy Points

One of the best parts of the program is getting to redeem points for free hotel nights. Standard rooms start at 7,500 points per night, while premium rooms at top-tier properties can cost up to 100,000 points. You can also use points for room upgrades, airline mile transfers, rental cars, cruises, and more.

Marriott offers a helpful points calculator so you can see how far your points will go. Good redemption strategies include using points for expensive peak season rates or splurging on vacation packages with airfare and activities included.

Logging in to Your Marriott Bonvoy Account

To manage your Marriott Bonvoy account online, visit account.marriott.com. Click "Sign In" and enter your account email and password. If you've forgotten your password, no problem - you can easily reset it after verifying your email address.

The login page also gives you the option to join the program if you haven't already. There are links for downloading the Marriott Bonvoy app for iOS and Android, which also allows you to access your account on the go.

Key Account Features

After logging in, you'll see an overview of your account activity, including your lifetime points earned, current tier status and progress to the next level, and point expiration details. You can also:

• View and redeem points
• Check upcoming and past stays
• Edit your member profile
• Link airline and rental car loyalty programs
• Access member-exclusive rates and offers
• Chat with customer service

On the app, you can store payment information, get mobile check-in alerts, save properties to your favorites, and more. The desktop and mobile experiences are designed to complement each other, giving you flexible account management.

Providing Feedback to Improve Marriott Bonvoy

Marriott invites open feedback from Bonvoy members to continuously enhance the program. After each stay, you'll receive an email survey where you can rate your experience and share suggestions.

The company actively monitors social media channels like Twitter and Facebook for customer reviews. Tagging @MarriottBonvoy with your thoughts gives them visibility to make positive changes. You can also submit written feedback on the website.

As a loyalty member, your input directly shapes the program. Marriott Bonvoy has made upgrades based on member desires, like introducing premium home sharing options through partnerships with rental sites. Providing constructive criticism when you have ideas to improve Bonvoy benefits everyone.

Frequently Asked Questions About Marriott Bonvoy

How do I earn status with Marriott Bonvoy?

You earn status by staying at Marriott hotels. Silver Elite status requires 35 paid nights, Gold status requires 75 paid nights, and Platinum status requires 125 paid nights. Nights booked via third-party vendors typically don't count toward status. Promotions sometimes offer opportunities to earn status through stays, credit card spend, or bonuses.

Does Marriott Bonvoy have an annual fee?

Marriott Bonvoy membership is free. However, the Marriott Bonvoy credit cards from Chase and American Express carry annual fees ranging from $95 to $450, depending on the card. The free program membership provides basic earnings and redemptions, while the fee cards offer additional perks and accelerated earnings.

Can I pool my Marriott points with friends or family?

Yes, you can combine points by linking accounts together into a family or group account. Up to 10 accounts can be linked and share points. You still earn points individually, but can redeem any of the pooled points for awards. Points transfers between accounts are allowed as well.

What happens to my points if I don't have qualifying activity?

Marriott Bonvoy points expire after 24 months of account inactivity. To keep your points active, you need at least one qualifying transaction like a paid stay, new credit card bonus, points purchase, or redeemed award every two years. As long as you have some activity, your points won't expire.

How do I contact Marriott Bonvoy customer service?

You can call Bonvoy member services at +1 801 468 4000 or the local phone number for your country. Email and chat support are also available after logging into your account. For quick assistance with common questions, check the FAQ page on the Marriott Bonvoy website.

FAQs

How do I sign up for a free Marriott Bonvoy membership?

You can enroll online at marriottbonvoy.com or through the Marriott Bonvoy app. Provide your name, email address, and location to create your account. Be sure to add your membership number to any hotel reservations to earn points.

What is the highest Marriott Bonvoy elite status level?

The highest status tier in Marriott Bonvoy is Platinum Elite. To qualify, you need at least 125 paid nights in a calendar year. Platinum members get upgraded amenities, lounge access, free breakfast, and other VIP perks.

What's the best way to earn Marriott Bonvoy points quickly?

Getting one of the Marriott Bonvoy credit cards from Chase or American Express provides the fastest way to rack up points through spending and sign-up bonuses. You also earn points on paid stays and through promotions.

Can I redeem Marriott Bonvoy points for stays at Ritz-Carlton hotels?

Yes, you can absolutely use Marriott Bonvoy points at Ritz-Carlton locations worldwide. Ritz-Carlton is owned by Marriott, so it's a participating brand within the loyalty program.

How do I contact Marriott Bonvoy for support by phone?

You can call the Marriott Bonvoy member services line at +1 801 468 4000. The number for your specific country is available on the contact page of the Marriott Bonvoy website.