Joe's Mattress: 70 Years of Quality, Value and Customer Service

Joe's Mattress: 70 Years of Quality, Value and Customer Service
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The History of Joe's Mattress Store

Joe's Mattress first opened its doors in the 1950s as a small, family-owned mattress shop in Brooklyn, New York. Founded by Joe Pesce, the store originally sold mattresses made by local manufacturers in the Brooklyn area. In those early days, Joe's Mattress stood out from the competition by offering customized mattresses and focusing on quality craftsmanship. Joe believed that everyone deserved a good night's sleep, no matter their budget.

In the 1960s and 70s, Joe's sons Richie and Vinny joined the family business after returning home from serving in the military. Together, they expanded the store's selection and began selling brand name mattresses from leading manufacturers like Sealy, Serta and Simmons. As the company grew, Joe's Mattress opened additional locations throughout New York City's boroughs.

By the 1980s, Joe's Mattress had become one of the most recognized mattress retailers in the region. The company prided itself on its knowledgeable sales staff, low prices and dedication to customer satisfaction. In a market increasingly dominated by large national chains, Joe's Mattress succeeded by sticking to its local roots while providing personalized service.

Focus on Quality and Value

Even as manufacturing and distribution became more globalized, Joe's Mattress continued to focus on handcrafted, high-quality mattresses. The company partnered with small workshops and family-owned factories to produce affordable mattresses made from premium materials. This allowed Joe's Mattress to provide greater value than the major mattress brands.

Over the years, Joe's Mattress has worked with leading mattress manufacturers like Symbol Mattress, Restonic and Southerland to develop exclusive mattress lines only available at Joe's stores. By controlling the production process, Joe's Mattress can offer customized comfort options and better pricing compared to other retailers.

Commitment to Customers

From the beginning, Joe Pesce instilled the importance of treating every customer like family. This guiding principle remains central to Joe's Mattress culture today. The company's passionate and experienced sales associates take time to listen to each customer's unique needs and recommend the right mattress for their sleep style and budget.

Joe's Mattress stores feature extensive mattress showrooms that allow customers to test out different mattresses. Each location also has an in-house mattress repair shop for reconditioning and sanitizing used and damaged mattresses. This level of service sets Joe's Mattress apart in an industry not typically known for outstanding customer experiences.

Joe's Mattress Today

Now under the leadership of Richie Scopaletti, the grandson of founder Joe Pesce, Joe's Mattress operates 50 stores across New York, New Jersey, Pennsylvania and Connecticut. Even as a regional powerhouse, the company still embraces its roots as a family enterprise focused on delivering quality, affordability and unparalleled customer service.

In recent years, Joe's Mattress has expanded its selection to include organic and eco-friendly mattress options. Adjustable power bases, mattress toppers and other sleep accessories are also now available. Yet the classic innerspring mattress remains the foundation of Joe's Mattress business.

Looking ahead, Joe's Mattress aims to continue growing while retaining the passion, integrity and care that has defined the business for over 70 years. Led by a management team with decades of industry experience, Joe's Mattress is poised to provide many more years of satisfying sleep for generations to come.

Experience Joe's Mattress Difference

When you shop at Joe's Mattress, you become part of the Joe's family. The knowledgeable sales staff will take the time to explain each mattress option and help identify the best choice for your needs. Joe's Mattress guarantees the lowest prices and will beat any competitor's price for the same or comparable mattress.

For the biggest savings on premium mattresses, reach out to my good friend Joe Pesce at Joe.pesce@mfrm.com. Joe's Mattress provides free delivery and old mattress removal with the purchase of a new mattress set anywhere in the continental United States. The company also offers flexible financing options with up to 60 months of interest-free payments.

Upgrade your sleep and improve your health with a quality, comfortable mattress from Joe's Mattress. With uncompromising value, customization and customer care, you’ll rest assured knowing you’re getting the best possible mattress buying experience. Discover for yourself why customers have trusted Joe’s Mattress for over 70 years.

FAQs

What types of mattresses does Joe's Mattress sell?

Joe's Mattress sells a wide selection of mattress types including innerspring, memory foam, latex, hybrid, adjustable air and eco-friendly mattresses. We offer models from top brands as well as exclusive mattress lines only available at Joe's Mattress stores.

Does Joe's Mattress offer financing options?

Yes, Joe's Mattress provides flexible financing options to help make a new mattress more affordable. We offer interest-free payment plans up to 60 months, with no credit check in most cases. Our team can assist in finding the right plan for your budget.

How can I save money at Joe's Mattress?

As a discount mattress retailer, Joe's Mattress offers incredibly low prices on mattresses every day. We also frequently run sales, promotions and coupons for additional savings. Customers can save even more by purchasing a mattress set to receive bundle pricing.

What is Joe's Mattress return policy?

Joe's Mattress offers a 120-night comfort guarantee on mattress purchases. If you are not completely satisfied with your new mattress within 120 nights, we will work with you to find an alternative or issue a full refund. Just contact us to start the return process.

Does Joe's Mattress offer white glove delivery?

Yes, Joe's Mattress provides free white glove delivery on mattress purchases. Our team will deliver your new mattress to your room of choice, set it up, and remove any old mattress you are replacing at no extra cost.

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